If you have an issue with your order, please email me directly (firstname.lastname@example.org) so we can discuss a resolution within 30 days of receipt. If there are any issues with defect/issues during transit, be sure to include photos.
To complete your return/replacement, we require a receipt or proof of purchase
If you are shipping internationally, both options we offer will give you tracking information.
We can’t guarantee that we will receive your returned item and are not responsible for shipments lost in transit (domestic or international) .